Signing with this company, I have become very skeptical. My father was approached by two guys at my home to sign up for FREE security as long as we stick a sign in our yard for their own advertisement. Well, we didn’t want to rush into anything so we told them we would think about it but they pretty much said that it’s now or never because they were only giving this deal to a five people. The main representative’s name is Chris W. They said it was free because we, the consumer, are doing them a favor by advertising but when they came in to sign the contract and go over everything, they showed us the activation fee and the monthly fee that goes to pay for the 24-hour monitoring, which he said pays the firefighters, police and medical response through the system. This is when I started becoming skeptical, what with the way they approached with a free system, then said there was "only" an activation fee AND a monthly fee that they say is for the emergency response.

Anyway, my dad doesn’t know much english so he asked me, a 16 year old who was born in America, to translate for him. So we go through the contract, discuss, explain and translate everything. Chris lowers the activation fee from 9.00 to .00 and the 24-hour monitoring fee from .99 to .99. And before my dad signed this agreement, this contract, I ask Chris if we can cancel it and how much it would cost to cancel it. He said he wasn’t sure and it was PROBABLY from .00-0.00. Then he continued that if we did want to cancel it, there was a "Notice of Cancellation" at the bottom of the "Alarm Monitoring Agreement" sheet, that states, "Customer may CANCEL this transaction, without any penalty or obligation within THREE BUSINESS DAYS from Effective Date." So after he tells us this I ask Chris if I can cancel it AFTER the three days and he said that he imagined we could for maybe about .00-0.00 fee.

It’s been nearly a month. We called them recently to cancel the agreement and Nationwide Security Solutions said can’t because we are on a 36 month contract. The only way is to pay 36-months worth which is obsurd because we might as well be using it. Is there no wiggle room to cancel/dispute the agreement because of false information presented by the representative?
Yeah, that is what I thought. It was worth asking for a second opinion though. It states that on the contract in "service fees & terms of agreement."
I will make that a rule for myself now.
I shouldn’t have doubted my judgement on the warning signs.
1. Completely "FREE" Service
2. The "ONLY" fees.
3. Rep did not respond to my phone call when he had JUST left. Also did not call back. When I asked the technician, the tech called the rep, THEN I was able to ask him about concerns before installation.
4. Lastly, the rep’s and tech’s stories did not line up. Rep called him and said he was "just around the corner" installing another system, when the tech said he came all the way from another city and his last installation was about 8 hours ago.

What a scam. I feel foolish for not stopping at these flashing bright red warning signs. I’ve learned my lesson and I hope this enlightens the rest of you. Nationwide Security Solutions doesn’t have a website for a reason…